Last updated:6th November 2024


1. Introduction


Kinnect Africa (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights to your data. By using our services, you agree to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact information provided during registration.

  • Transaction Information: Payment details for services, including purchase history and discounts availed through Kinnect.

  • Usage Data: Information about how you access and interact with our services, such as browsing history, search queries, and preferences.

  • Device Information: Details about the devices you use to access Kinnect, including IP addresses, browser type, and operating system.

  • Location Information: If enabled, we may collect location data for ride-sharing services or localized business recommendations.

  • Communications: Records of correspondence with customer service, as well as chats, messages, or other user-generated content on Kinnect's communication platforms.

3. How We Use Your Information
Kinnect Africa uses your information to:

  • Provide Services: Enable you to access and use our features, such as directories, ride-sharing, and communication tools.

  • Improve User Experience: Analyze data to enhance service features and personalize content.

  • Marketing and Communications: Send updates, promotional content, and offers that may interest you, except if you opt-out.

  • Security and Compliance: Detect and prevent fraud, and unauthorized activities, and address legal obligations.

4. Sharing and Disclosure of Information
We may share your information in the following cases:

  • With Service Providers: Third-party vendors aiding with operations like payment processing, marketing, and analytics.

  • Legal Requirements: When necessary to comply with laws and legal processes, or to protect the rights, property, or safety of Kinnect Africa and its users.

  • Business Transfers: In the case of a merger, acquisition, or sale, your data may be transferred.

5. Data Security
We implement industry-standard security measures to protect your data. However, no method of online transmission is entirely secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have rights under data protection laws, including:

  • Access: Request access to your personal information.

  • Correction: Update or correct inaccuracies.

  • Deletion: Request deletion of your data in certain cases.

  • Opt-out: Unsubscribe from marketing communications.

7. Retention of Data
We retain your personal information as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Third-Party Links
Our services may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our platform.

10. Contact Us
For questions or concerns about our Privacy Policy, please contact us at info@kinnect.cloud

 

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